A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.
April 17, 2020 | 1 Minute Read
Both serve coffee.
Udipi restaurant is super-fast in terms of serving coffee so is Starbucks (in fact you Self-Serve, find your own table, carry your coffee and sit).
Where do you pay more?
The answer is easy. Starbucks takes the cake. You pay 6 times more for a coffee that nowhere compares to a Filter Coffee. Yes, the Udipi restaurant makes far better coffee.
However, they are in a rush to throw you out or sit on your head for the next order. This is a transaction where the focus is on fulfilling an order you require as quickly as possible.
This is where most distributors and advisors are focusing their technology efforts on.
Can we do a transaction on BSE, NSE, or MFU? Can we send reports?
On the other hand, in Starbucks, some people spend their life sitting there or running their businesses as it is known as the Third Place beyond Home and Office.
Starbucks is not in the business of Selling Coffee. They are in the business of creating a Client Experience through this Third Place.
Have you looked at Technology to create a Wow Client Experience?
A Transaction is a Commodity. Anyone can do it and maybe faster, better, and cheaper than you do. However, Client Experience is unique and creating awesome Client Experiences will set you apart just like it did for Starbucks.
I was addressing a group of US RIAs last week on the HappyRich concept. One of the questions that came up was around the value of a financial professional. I thought my response wi ....Read More
28 May, 2021 | 3 Minute Read
What do you think is one of the main causes of failure of many companies? Hint - I have written extensively about this, as something that every financial professional must implem ....Read More
11 February, 2022 | 2 Minute Read
It’s not rocket science that there is a big difference between being the cheapest and being the best. There is this mad obsession among IFAs and RIAs about cost, low cost, even ....Read More
28 February, 2020 | 1 Minute Read
We all would have come across messages, posts, and webinars about The New Normal. Last week, I came across the trailer of the movie “Shakuntala Devi” and there was a very inter ....Read More
24 July, 2020 | 1 Minute Read
I recently saw the latest Marvel gem "Shangchi". This was the first Marvel movie (besides Black Panther) I did not sleep in. I know my daughters and all Marvel fans will hate me f ....Read More
17 September, 2021 | 2 Minute Read
“I need time to think” is a centuries old excuse people use, when they cannot decide. Have you come across a prospect who tells you “I need time to think”? Do you think the ....Read More
30 October, 2020 | 2 Minute Read
One of my colleagues will be in touch with you shortly.
Stay ahead of the curve in adopting the best practices and strategies for your business.
You have been added to our mailing list and will update you about our latest blog posts.
0 Comments