A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.
April 17, 2020 | 1 Minute Read
Both serve coffee.
Udipi restaurant is super-fast in terms of serving coffee so is Starbucks (in fact you Self-Serve, find your own table, carry your coffee and sit).
Where do you pay more?
The answer is easy. Starbucks takes the cake. You pay 6 times more for a coffee that nowhere compares to a Filter Coffee. Yes, the Udipi restaurant makes far better coffee.
However, they are in a rush to throw you out or sit on your head for the next order. This is a transaction where the focus is on fulfilling an order you require as quickly as possible.
This is where most distributors and advisors are focusing their technology efforts on.
Can we do a transaction on BSE, NSE, or MFU? Can we send reports?
On the other hand, in Starbucks, some people spend their life sitting there or running their businesses as it is known as the Third Place beyond Home and Office.
Starbucks is not in the business of Selling Coffee. They are in the business of creating a Client Experience through this Third Place.
Have you looked at Technology to create a Wow Client Experience?
A Transaction is a Commodity. Anyone can do it and maybe faster, better, and cheaper than you do. However, Client Experience is unique and creating awesome Client Experiences will set you apart just like it did for Starbucks.
I launched this blog in January 2020 with a few posts (Today there are close to 300). One of them was To DO List and To BE List. In case you don’t recollect it, I would encourage ....
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8 September, 2022 | Minute Read
You either change by Design or by Disaster
The choice is yours.
What will it be for you?
Or is there a third option... No Change…
Still the choice is yours.
P.S. The third o ....
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15 January, 2021 | 2 Minute Read
Who do you think is the biggest enemy of your future success? A competitor? A lack of resources? The market? No. It’s your current success. Success is comforting. It feels good.
13 December, 2024 | 2 Minute Read
Time flies faster than you think it does. By the time you are reading this, we would have been through the first thirteen days or 3.56% of the New Year. There is no denying this f ....
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13 January, 2023 | 2 Minute Read
There is a common question that I have heard many times – I do exactly what you do, or I say exactly what you say. But my results are different. Why is that? Is it because they r ....
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3 February, 2023 | 2 Minute Read
I truly consider asking meaningful questions as a Key Skill that all of us need to develop.
However, I see a lot of focus and sometimes obsession on asking only technical question ....
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3 July, 2020 | 1 Minute Read
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