A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.
April 17, 2020 | 1 Minute Read
Both serve coffee.
Udipi restaurant is super-fast in terms of serving coffee so is Starbucks (in fact you Self-Serve, find your own table, carry your coffee and sit).
Where do you pay more?
The answer is easy. Starbucks takes the cake. You pay 6 times more for a coffee that nowhere compares to a Filter Coffee. Yes, the Udipi restaurant makes far better coffee.
However, they are in a rush to throw you out or sit on your head for the next order. This is a transaction where the focus is on fulfilling an order you require as quickly as possible.
This is where most distributors and advisors are focusing their technology efforts on.
Can we do a transaction on BSE, NSE, or MFU? Can we send reports?
On the other hand, in Starbucks, some people spend their life sitting there or running their businesses as it is known as the Third Place beyond Home and Office.
Starbucks is not in the business of Selling Coffee. They are in the business of creating a Client Experience through this Third Place.
Have you looked at Technology to create a Wow Client Experience?
A Transaction is a Commodity. Anyone can do it and maybe faster, better, and cheaper than you do. However, Client Experience is unique and creating awesome Client Experiences will set you apart just like it did for Starbucks.
Success isn’t reaching Rs. 100 Crore in AUM. It isn’t even Rs. 1,000 Crore or Rs. 5,000 Crore. It’s not a destination that you arrive at.
20 September, 2024 | 1 Minute Read
I have seen many distributors and advisors playing Office Office.
The game goes like this.
We think if only I had this website or that team or that logo, I would acquire clients. ....
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29 January, 2021 | 2 Minute Read
Many people believe we are in the Expertise business.We even like being called experts. Don’t we? Who doesn’t? But Expertise comes with a cost – a bad side effect.
24 November, 2023 | 2 Minute Read
Selling your firm is not just a transaction. It is a decision that defines your legacy. It is easy to get caught up in the numbers. The valuation. The multiple.
28 February, 2025 | 2 Minute Read
It is so ironic that despite talking about investments, most founders in this industry/profession do not have an investment mindset themselves. One of the influencers in the indust ....
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26 June, 2020 | 1 Minute Read
Most of you would be thinking about command on the language, being a fantastic orator, a degree in communication and so on. None of these answers are relevant as you are not giving ....
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21 February, 2020 | 1 Minute Read
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