Your Future Depends On…

Amar Pandit , CFA , CFP

Amar Pandit

A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.

I met an MFD recently who had gone from Rs 120 Crore AUM to Rs 95 Crore. He did not say much, but his silence said everything. Something had slipped. A few clients had left. A few relationships had weakened. A few small decisions had been postponed for too long.

But here is the truth. You do not need to lose AUM for your business to be at risk.
Some firms are losing clients. Some are simply maintaining. Some are growing on the surface but not evolving underneath.

The danger is the same in all three cases.

Nothing changes until a conscious decision is made.

What decisions have you taken lately to build a world class wealth firm?

This is not a rhetorical question.
It is the question.

Most MFDs and financial professionals are busy every single day. They attend meetings, answer messages, handle service issues, move paperwork, solve small fires, and somehow feel productive. But very few stop to ask themselves the real questions that shape the future of their business.

What have you decided lately that will raise the quality of your firm?
What have you done that will make you proud ten years from today?
What actions have you taken that will attract the next generation of clients?

The world is changing faster than most MFDs think.
Your next generation clients live online. They expect ease, clarity, transparency, and speed. They judge everything through their experience with companies like Apple, Amazon, Netflix, and Google. When they compare you, they are not comparing you with other MFDs. They are comparing you with the best experiences in their lives.

What are you doing to upgrade your experience?

Have you improved your onboarding process?
Have you designed a discovery meeting that goes beyond products?
Have you invested in tools and conversations that show clients their future with clarity?
Have you built digital workflows that reduce friction?
Have you created communication that speaks to younger investors?

Now let us talk about something most MFDs avoid.
How are you protecting your best clients from being stolen by others?

Your best clients are your competitors’ dream prospects.
They are being approached quietly.
They are being pitched better technology, better processes, and better experiences.
If you have not strengthened your relationship with them in the last twelve months, you are at risk.

The same is true for ideal clients.
You know who they are.
You know what kind of people you can serve deeply.

But unless you make conscious decisions to attract them, you will fill your practice with clients who drain your time and energy.

A world class wealth firm is not built by chance.
It is built by decisive action.
It is built by saying yes to growth and no to anything that does not serve the long term.
It is built by choosing excellence over comfort.
It is built by asking uncomfortable questions and then acting on the answers.

Ask yourself again.
What decisions have you taken lately that will shape your next decade?

Your future depends on how honestly you answer.