The Biggest Lie

Amar Pandit , CFA , CFP

Amar Pandit

A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.

 

There is a silent danger in the world of financial advice and mutual fund distribution.
It does not look dangerous.
It looks safe.
Comfortable.
Predictable.

It whispers familiar words.
“Do what you have always done.”
“Why risk anything new when the old way still works.”
“Stay where you are. It is safer.”

But that voice is not safety.
It is slow decline.
It is quiet obsolescence dressed up as caution.

This is exactly what the cartoon captures. A boardroom full of people who believe they are choosing safety when in reality they are choosing irrelevance. It is a painful reflection of what is happening in our industry.

And many MFDs do not even realize they are on this path.

For years, many MFDs have built their practices by doing the same things.
Same products.
Same conversations.
Same service model.
Same client experience.
Same ways of getting business.
Same ways of retaining business.

This approach worked for a long time because the industry allowed it.
Clients were not as educated.
Competition was limited.
Regulators were still evolving.
Technology was primitive.
Client expectations were simple.

But the world has changed.

Today, the industry is not simply evolving.
It is accelerating.
Client expectations are shifting faster than most MFDs can keep up.
Technology is reshaping every part of the business.
Competition is coming from directions no one expected.
Platforms are becoming smarter and more connected.
Investors have access to more information than ever before.

In this environment, doing nothing new is not safe.
It is dangerous.

The Biggest Lie in Our Profession/Industry

The lie goes like this.
“I am doing fine. I do not need to change.”
“I will catch up later.”
“My clients are loyal. They will never leave.”
“These new things are unnecessary.”
“I have managed this long. I can manage longer.”

But the truth is different.
Client loyalty is not infinite.
Competition is not static.
The value you offered ten years ago is not the value clients want today.

The world moved.
The industry moved.
Your clients moved.
But many MFDs remained where they were.

And they mistake stillness for safety.

Growth demands discomfort.
Growth demands learning.
Growth demands questioning old habits.
Growth demands upgrading yourself and your business.
Growth demands trying new things even when you feel unsure.

The firms that grow consistently are not the ones that play it safe.
They are the ones that adapt.
They are the ones that try.
They are the ones that build new capabilities.
They are the ones that reinvent themselves before someone forces them to.

The firms that decline are the ones that cling to yesterday.

Here is what slow decline looks like for many MFDs.

Your AUM does not fall sharply.
It stops growing.
Then it grows slowly.
Then it grows only when markets rise.
Then it stagnates.
Then you lose a few clients quietly.
Then it becomes difficult to attract younger clients.
Then large clients begin exploring better platforms.
Then service requests begin taking up most of your time.
Then compliance becomes harder.
Then your margins shrink.
Then your relevance erodes.
And one day, you wake up and realize you did not lose in one big blow.
You lost in small unnoticed moments.

Not because you made a wrong decision.
But because you made no decisions.

Look around.
Investors want deeper conversations.
They want clarity, not products.
They want guidance, not transactions.
They want planning, not paperwork.
They want technology-backed experiences.
They want faster responses.
They want to feel taken care of.
They want to know that their financial professional is evolving with the times.

The MFD who survives the next decade is not the one with the most AUM today.
It is the one who is building capability today.
It is the one who can deliver world class experience.
It is the one who invests in operations, technology, and planning.
It is the one who collaborates rather than competes alone.
It is the one who builds a firm, not a practice.

Many MFDs still operate with outdated processes.
Or outdated thinking.
Or outdated service models.
Or outdated mindsets.

This is not criticism.
It is an observation.
And it is dangerous.

Because while you hesitate, others are building.

Some are building teams.
Some are building processes.
Some are building client experiences.
Some are building platforms.
Some are building collaborative ecosystems.
Some are building succession plans.
Some are building second lines of leadership.
Some are building firms that will outperform and outlast the rest.

Slow decline happens quietly.
So does slow growth.
The difference is intention.

The Question You Must Ask Yourself Today

If your business continues exactly as it is today for the next five years,
are you comfortable with where you will end up?

Not where the markets will take you.
Where your business decisions will take you.

If the answer is no, then the next question becomes even more important.

What are you willing to do differently?

The most successful MFDs understand this.
They are not waiting for perfect certainty.
They are not waiting for guarantees.
They are not waiting for regulators to dictate the future.
They are not waiting for markets to become stable.
They are not waiting for someone else to take the first step.

They act.
They experiment.
They upgrade.
They partner.
They use world class tech.
They redesign their processes.
They let go of old habits.
They build capabilities they never had before.

They choose progress over comfort.

Doing nothing is not safe.
It is the most dangerous strategy.
It leads to being outdated.
It leads to losing good clients.
It leads to missing new opportunities.
It leads to stagnation.

Playing it safe is only safe in a world that does not change.
Our world changes every day.

Your Choice Defines Your Future

Every MFD stands at a crossroads.

One path looks comfortable today.
It is familiar.
It is predictable.
But it ends in slow irrelevance.

The other path looks demanding today.
It requires effort.
It requires learning.
It requires transformation.
But it leads to future growth.
It leads to resilience.
It leads to a world class wealth firm.

The question is simple.

Which path are you choosing?

Small steps build huge momentum.
Upgrade one process.
Improve one client experience.
Adopt one world class tool.
Build one new capability.
Create one system that saves time.
Have one new conversation with prospects.
Document one workflow.
Collaborate with one expert.
Take one bold step.

Slow decline and slow growth look similar in the beginning.
The difference is intention.
The difference is awareness.
The difference is courage.

Choose courage.
Choose growth.
Choose to build a future ready firm.

Because in a world that moves this fast, the biggest risk is not change.
The biggest risk is refusing to evolve.