The 3 “C” Formula of an Enduring Firm


Amar Pandit
A respected entrepreneur with 25+ years of Experience, Amar Pandit is the Founder of several companies that are making a Happy difference in the lives of people. He is currently the Founder of Happyness Factory, a world-class online investment & goal-based financial planning platform through which he aims to help every Indian family save and invest wisely. He is very passionate about spreading financial literacy and is the author of 4 bestselling books (+ 2 more to release in 2020), 8 Sketch Books, Board Game and 700 + columns.

February 12, 2021 | 2 Minute Read
There are many variables attributed to success; however, I believe there are three critical C’s that are foundational if you want to build a business that survives and thrives beyond you (for several hundred years). The same applies if you want to thrive as a professional too.
The 3 C’s are Simple, and I pose them as questions for you to think.
- Culture
What is the culture in your organization? Every organization has a culture even when they have not defined it explicitly. We do not pay enough attention to this at the start and even as we grow as we think it is irrelevant. Peter Drucker had said “Culture eats Strategy for Breakfast”. Uber had a very toxic culture, and this led to the ouster of ex-CEO Travis Kalanick.
Ask these questions “Do I/we have a culture to experiment? Do we have a culture of high quality?” There are several questions that you can ask on this front and start by defining the culture you want to build. - Change
Do you see change as an opportunity or Do you see change as a risk?
I have written on this topic previously that one of your key roles should be that of a Chief Change Officer. Change will happen and the firms that embrace and adapt to change will thrive. Think about the change that has happened in your personal and professional life over the last 30 years. How has it impacted you?
In early 2000, Blockbuster, the biggest video rental business in the US, had the opportunity to buy a small company for a pittance. Blockbuster refused as they did not see Change coming. The Blockbuster CEO and Board thought they were too strong to fail and the business who had come to them was too small. The Business was Netflix, and it was the best performing stock of the last decade. On the other hand, Blockbuster filed for bankruptcy in 2010. - Competitive Advantage
What is the source of your competitive advantage? Is it still relevant? If not, what are you doing to gain competitive advantage? I will leave you to ponder over these questions but first you must also think about who your real competition is. Most firms in our industry have no clear understanding of their competition or competitive advantage. Everyone is not your competition. If you think everyone is, then you are highly mistaken and are missing on opportunities to collaborate for scale.
To sum up, you and your business need all these 3 Cs to thrive in the decades ahead.

Similar Post
Nano Learning
The 3 Layers of Clients
There are 3 broad layers of clients in our profession according to Dennis Moseley Williams. The first layer comprises people who want something special and will invest more time ....Read More
6 August, 2021 | 3 Minute Read
Nano Learning
The Messenger and the Brand
Here is a question for you. What’s Your Brand? Does the question seem correct? Or should I reword it as “Who is your Brand?” Sam Palmisano, the former CEO of IBM, no ....Read More
19 May, 2023 | 1 Minute Read
Nano Learning
The only Alarm you need to Set
Did you know the biggest reason people give why people procrastinate? The biggest and most common reason people give is “I am tired; I will do it later”. What do you do if yo ....Read More
27 November, 2020 | 2 Minute Read
Nano Learning
Service versus Hospitality
In his book,"Unreasonable Hospitality" Restaurateur Will Guidara, wrote about a question he asks everyone. “What’s the difference between service and hospitality?
4 October, 2024 | 2 Minute Read
Nano Learning
The Four Things
World class businesses are built on the foundational pillar of these 4 things. Can you guess what these are? I have coined an acronym (for you to remember) - ACED • Ac ....Read More
9 December, 2022 | 2 Minute Read
Nano Learning
The Mind Is the Athlete
I was writing a post on this important idea, but then realized it’s so powerful that I just need to share it as is. Let this sink in. Reflect deeply on it. Bill Beswick, in his b ....Read More
6 December, 2024 | 2 Minute Read
- 0
- 0
0 Comments